Frequently asked questions
General
- How fast is this service?
- It depends on you. The default term is always the number of pages in days. You can request shorter term for a reasonable price.
- Do you guarantee the term?
- Once you paid the half of the payment, we start the work. We will deliver the code before the deadline.
- Do you design?
- Yes, we can offer design solutions too. Simply drop email to design at frontenders dot com.
- Can you clean up old code?
- Yes, we sure can. Drop an email with your requests to contact at frontenders dot com.
- Can you create theme for CMS or blog systems?
- Yes, Frontenders can do. We do templates for Drupal and Wordpress systems.
Code
- What is the definition for a new page?
- The definiton of new page is very simple: if the layout or the content differ from the landing page, it will be a new page.
- Is your code valid and standard compliant?
- Yes, of course. Our XHTML and CSS code will be validated by W3C, Section 508 and WAI.
- Is your code cross browser?
- Yes, we test in all major browsers, before you get your code. Browsers we test in: Firefox 2, Internet Explorer 6 & 7, Safari 3, Opera 9.
- Can I have special requests?
- Yes, you can. Any special requests need to be sent via our order form.
Files
- What files do you accept?
- We prefer photoshop files or any other layered image format. If you use custom font, we will need those too.
- How can I send my files?
- You can attach the zip files to our order form, or you can send a download link.
- What about drop down and hover effects?
- Simply do it on a new layer in your design.
Payment
- How can I pay?
- You can make payment through Paypal. All prices are in USD.
- When should I make payment?
- You are required to pay the half amount of total price before we start to work. After the term, you will be notified to pay the other half of the payment.
- Do you offer discount?
- Yes, we offer discounts for large layouts (more than 8 pages) and for return customers.
Privacy
- Do you keep copy of our pages?
- Yes, we keep a backup. So if you have any problems, you can contact us, but we do not guarantee.
- Who have the rights over code?
- You will get all rights to use and modify the code we provide.
- Do you refund money?
- If you are totally unsatisfied, you will be refunded with the half of the total amount.